Who we are
Our website address is: https://gowithsrijourneys.com.
Effective Date: September 2026
SRI JOURNEYS (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide while using our website and travel services.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you contact us, make an enquiry, or book a travel service, we may collect information such as:
- Name
- Mobile number
- Email address
- Address
- Travel dates and destination
- Passenger or traveller details required for bookings
- Passport or visa-related information where required for the requested service
- Booking and transaction details
We collect only information reasonably required to provide our services and process your booking.
2. How We Use Your Information
Your information may be used to:
- Process travel enquiries and bookings
- Arrange flights, train tickets, hotels, tours and other travel services
- Provide visa assistance and foreign exchange-related services
- Communicate booking confirmations, updates and important travel information
- Process payments and refunds
- Respond to customer enquiries and support requests
- Comply with applicable legal, regulatory and accounting requirements
- Improve our website and customer services
3. Payment Information
Payments made through our website or authorized payment channels may be processed by third-party payment service providers.
SRI JOURNEYS does not intentionally collect or store customers’ complete debit card, credit card, CVV, UPI PIN, internet banking password, or other confidential payment credentials on its own systems.
Payment information may be processed directly by the authorized payment gateway or financial institution in accordance with its own privacy and security policies.
4. Sharing of Information
We may share relevant customer information with trusted third parties when necessary to provide the requested service, including:
- Airlines and railway service providers
- Hotels and accommodation providers
- Tour operators and destination management companies
- Visa service providers
- Authorized payment gateways and financial institutions
- Government authorities or other organizations where legally required
We do not sell or rent customers’ personal information for marketing purposes.
5. Cookies and Website Usage
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.
Third-party services used on our website may also use cookies according to their respective policies.
6. Data Security
We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain customer information only for as long as reasonably necessary to provide our services, maintain booking and financial records, resolve disputes, and comply with applicable legal and regulatory requirements.
8. Third-Party Websites
Our website may contain links to third-party websites or services. SRI JOURNEYS is not responsible for the privacy practices, security, or content of third-party websites.
Customers are advised to review the privacy policies of such websites before providing personal information.
9. Children’s Privacy
Our services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate involvement of a parent or legal guardian.
10. Your Rights
Subject to applicable law, you may contact us to request information about the personal data we hold about you or to request correction of inaccurate information.
Certain information may need to be retained where required for legal, accounting, booking, or regulatory purposes.
11. Changes to This Privacy Policy
SRI JOURNEYS may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
SRI JOURNEYS
17/1/H/32 Bidhan Nagar Road
Kolkata – 700067, West Bengal, India
Phone: +91 62899 11293 / +91 87778 31002
Email: srijourneys2026@gmail.com
GSTIN: 19AFXFS3719Q1ZP
SRI JOURNEYS — PLAN. PACK. GO.